Club 30's "Kill the Boredom Demon" Jive Pad, 24th Edition

last SG · 2006-12-19T12:25:44+00:00

Actually Singtel have a reputation of putting up wrong prices and wrong promotional plans etc but they always honor them

choco B SG

We use starhub cable and it's always been OK
M1 phone CS people also quite steady

I think I've been quite lucky with CS people, there have been few problematic cases

The instances of CMI CS are usually to do with elderly vendors e.g. old auntie selling noodles can't hear my order properly resulting in miscommunication etcetc Laughing But they're usually already grouchy to start with Razz

the Bear SG

i used to speak with a *&$^# BBC World Service accent because i listened to BBC World Service when i was damned young...

now i speak like.. i dunno.. who can tell me? Razz Laughing

fudgester SG

A rowdy, uncouth bear? Laughing

the Bear SG

barely Laughing

elindra SG

I think it is a 'heng vs suay' issue here
I always got good CS from Singtel/Singnet
I mean hell they even follow up with a call 5-7 days later after I make a complain about my connection etc. (Strange thing is how come it seems I'm the only person getting follow-up calls coz no one else I know have ever received them before?)

So far nothing major to complain about them.

elindra SG

You sound like Bear? Laughing

the Bear SG

i have no problems with CS people at most places...

i am respectful, polite and calm.. i smile at them, thank them for their help and actually help them to help me..

they usually go out of the way to answer any of my enquiries Smile

the only time i lost it was with the Singnet people from long ago when we were using dialup..

i asked, they told me then that they could not handle a 28.8kbps so i bought a 14.4 modem.. then i found out they could...

after a year i decided to upgrade since they could handle a 28.8 modem, i asked if they could handle a 33.6 modem.. they said yes.. so i bought one..

they could not.. i could not connect for 2 weeks so i terminated the line and went with pacnet...

2 months later, they decided to charge me 2 months after termination, and in the bill, they still had the audacity to say that i was connected to them for over 5 hours when i could not even dial in...

i went over and showed them the termination, the letter the sent confirming the termination, my letter telling them about the problem of not being able to connect with a 33.6 modem so how the blazes i could connect to them for 5 hours?

oh well.. time to go rant at a vendor..

Wanda SG

Just got off the phone with the singnet mgr....after talking for over 30 mins...

I don't like to raise my voice but sometimes you can't help it like if he kept harping on whatever thin strip of evidence (of what I'd said) that he can hang onto and twisting my words around, just so that he won't have to admit his staff made a misrepresentation. He tried to accuse me of being unprofessional for raising my voice, so I ask if sending his staff with no technical knowlege (which he himself claimed) to advise customers is professional? Rolling Eyes

I told him he's an intelligent person so let's not go round and round harping on those things (or the cows would have come home and we would still not be finished). Finally, he gave me a mth's waiver off my subscription and I asked for 2 mths' which amounts to about 50% off the extra i have to pay, just so I can get off this thing and not waste any more time. Confused

Fudgester: I actually have a good experience with Samsung....my LCD monitor had problems...they promptly sent someone down and when it couldn't be repaired, they exchanged a new one for me.

elindra SG

We experienced bad CS with M1 although everyone said they give good service

That is why I said it's a hit and miss kinda thing with CS Laughing

the Bear SG

my boss just advised me not to call the asswipe until tomorrow... so that i can cool down and not yell over the phone at the asswipe...

pissed off coz the script has not even pass me.. the first round of scrutiny.. it still has to pass my boss and then my boss's boss, then to the no.2 of the organisation before anything starts filming...

the asswipe has written in telling us that they will have to charge us more because of the "changes in the script"

i wanted to get on the phone and ask him "what script? you gave us a pile of rubbish which we kept correcting for you, which we are still correcting for you, and we actually bloody vetted and made corrections on the bloody script because of stupid and factual mistakes!! all of the information, we explained to you in detail ad nauseum!!"

that and a few choice obscenities...

my blood pressure rose, i vomitted out some blood which dropped the blood pressure, else i would have burst a vein or something Mad

elindra SG

Shocked
Gee they must suck big-time

shinta SG

Shocked Shocked Shocked

thats very bad...

Wanda SG

My sympathies..... After dealing with singnet, I completely lost my appetite...can imagine how much worse you're feeling. Confused

the Bear SG

if i was still smoking, i'd go outside and have a smoke or twenty to calm down Mad

the Bear SG

i just destroyed a stress ball Laughing

InnoHippo SG

chew it into pieces Twisted Evil

alexkusu SG

A 6 figure deal fell through today Crying or Very sad

attributed to divine's will or given the other party too much time to think

alexkusu SG

*releases nerve gas into jive pad*

shinta SG

Shocked Shocked Shocked

the Bear SG

it was like a mini beanbag.. i squeezed it so hard it exploded Laughing

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